It picks up the phone, qualifies the caller, offers real openings from a live calendar, books the meeting and sends the confirmation. No hold music, no missed calls, no made-up time slots.
Transcripts, outcomes and bookings, straight from production. Numbers are masked for privacy. Click a row to read the conversation.
| When | Caller | Duration | Outcome |
|---|
Every call, first ring, day or night. It finds out who's calling and what they need, in natural conversation — interruptions, accents, changes of mind and all.
Availability comes from a live calendar tool, never from the model's imagination. If a slot is taken mid-call, it apologises and offers the next one. It cannot invent a time.
The meeting lands in the calendar, the caller gets a confirmation email, and you get the transcript plus a structured brief: who called, what they want, how urgent.
Slots are computed, collision-checked and timezone-aware. The agent's only path to a booking is through validated tools — graceful degradation, never hallucination.
Personality, rules and tools live in version-controlled configuration, applied idempotently. No console clicking, full audit trail on every change.
Calls stream into a database with transcripts, outcomes and intake data. Raw payloads are kept verbatim alongside parsed fields, so schema drift can't lose information.
Today it runs on a managed voice pipeline for speed. The same booking logic and tools drop into a self-hosted stack when volume or data residency demands it.
Receptionists for clinics, intake for law firms, missed-call recovery for home services. Custom-built in about a week, fully yours.